Privacy Policy

Effective date: July 10, 2026

Surewell, Inc. ("Surewell," "we," "us," or "our") is a licensed insurance agency in Illinois. This Privacy Policy explains how we collect, use, share, and protect the information you provide through mysurewell.com and when you contact us for help with insurance.

1. Information we collect

Information you give us. When you call, email, or otherwise reach out, you may share your name, phone number, email address, mailing address, date of birth, and details you choose to provide so we can help you find coverage. That can include your medications, doctors and pharmacies, household or income information for subsidy eligibility, and your Medicare, Medicaid, or other insurance information.

Sensitive information. Some of what you share, such as health conditions or medications, is sensitive. We treat it as confidential and use it only to help with your insurance needs.

Information collected automatically. This website is a simple informational page. We do not use advertising trackers or third-party cookies. If we add web forms, analytics, or similar tools in the future, we will update this policy first.

2. How we use your information

We use your information to respond to you, to compare plan options that fit your needs, to help you apply for or enroll in coverage, to service your coverage, and to meet our legal and regulatory obligations.

3. How we share your information

• With the insurance companies and plans you ask us to help you apply for or enroll in.
• With service providers who help us operate, under confidentiality obligations.
• When required by law, regulation, or a government request.

We do not sell your personal information. Insurance carriers you enroll with have their own privacy policies that govern how they use your information.

4. How we protect your information

We use reasonable administrative, technical, and physical safeguards to protect the information you share. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your choices and rights

You may contact us to review, correct, or request deletion of the personal information you have shared with us, subject to legal and recordkeeping requirements. To stop receiving communications from us, contact us using the details below.

6. Children's privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 16.

7. Changes to this policy

We may update this Privacy Policy from time to time. The effective date above shows when it was last revised.

8. Contact us